2011, ISSUE 2

The effective human resource management is viewed nowadays as а basic competitive advantage for the multinational organization. One of the most important problems in this field is concerned with defining the optimal balance between the degree of standardization and differentiation in the practices and policies for human resource management, applied m the different subsidiaries of the company. In this connection the material presents consecutively the approaches and strategies, used for human…

Тhе business culture domain is impliedin all l_{a y}ers oftoday's culture. ТЬе fast­paced l_arge scale integration if international business in the social-economical reality is in parallel with intensive and complex processes in the development of the global business culture. This is а segment of common interpersonal communication, which is the material, intellectual and moral basis of the economical life of societies. Business culture is а complex phenomenon;…

Card systems have the potential not only as earners of specific valuable information, but also as an opportunity to manage infonnation flows in complex cybernetic and social systems. As aresult ofthis technical improvement are university campus systems.

One of the major prerequisites for success of software process improvement (SPI) initiatives is the attitude of the people involved. This paper presents fmdings from interviews with software practitioners who share knowledge and ideas about SPl, as well as observations and impressions gained through participation in SPI proj ects. According to the sample ofrespondents which is comprised of people of various nationalities, the general population of software practitioners has а positive attitude…

The modern portfolio theory deservingly is acknowledged as one ofthe blghest achievements in financial science. Many researchers have helped its fast development, enrichment and complication. At the same time the theory presents opportunities for many new scientific achievements. The chronological theoretical review ofall its essential theoretical models is continued in the paper.

The author argues the necessity for management accounting interpretation some no-money-valuable, but business-significant objects and events and present some possibilities for that.

Dynamic small and medium-sized enterprises have substantial contribution to solve important economic and social problems. These enterprises develop strategic alliances in order to achieve objectives important for them. The main purpose of this paper is to study specific aspect in process to developing strategic alliances of dynamic small and medium-sized enterprises.

Modern tourism is growing globally as а highly dy _{n am}ic area ofactivity where the alleged wishes and expectations of customers are drawn to worship, simultaneously ensuring their safety. Each chain hotels, airlines, tour operators and all service downstream units using different methods and tools to predict accurately and converge their services to the requirements ofthe guests to their security and safety. The fact is, that whoever succeeds in this, succeeds in business, which deals…

Тhе paper examines the fundamental characteristics of services and the final scheme of service operations management from an operational management perspective, drawing а parallel with actual material production. Тhе paper suggests а functional decision-making framework in service operations management. It also reveals the specifics of decisions in service operations in the following areas: service processes, capacity, personnel, customers, quality and inventory.

In the economic literature and practice are popular different techniques to measure the effectiveness ofthe entity, based both on fmancial andnon-finandal indicators. Independent use of each ofthese techniques has its advantages and disadvantages. The article presents the advantage of the synergy oflinkang the Balanced Scorecard (BSC) and the indicator (index) - economic value added (EVA).